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Is your question about an
event in the future,
or, an event that you have already been to?
What if there was someone at an event who I liked, but didn't get to date?
Will I date the same people again?
How does the matching work?
I wasn't happy with my matches
What is the refund policy?
I have another question about events
How does a CitySwoon Event Run?
How is it different to just any old speed dating event?
How long do events run for?
How does the matching work?
Do I have to bring a printed ticket to my event?
What should I bring to the event?
Are there ID or minimum age requirements to enter an event?
What is the refund policy?
Can I update my registration information?
Is my registration fee or ticket transferable?
What if there is someone at an event who I like, but I'm not set up on a date with?
I haven't received my confirmation email
I have another question about events
What if there was someone at an event who I liked, but didn't get to date?
Will I date the same people again?
How does the matching work?
I wasn't happy with my matches
We're really sorry to hear that.
Our stats overall are fantastic, it's very unusual not to meet someone who you were attracted to at an event but it can happen.
This can be either because there was no one at the event who took your fancy or because you weren't matched to someone who took your fancy.
In the second case, the algorithm will look at your education, height, religion etc, but you may get matched to people who don't have as much sparkle or appeal as you do. The open mingle time you get at the end with everyone can address this.
What is the refund policy?
I have another question about events
How does a CitySwoon Event Run?
How is it different to just any old speed dating event?
How long do events run for?
How does the matching work?
Do I have to bring a printed ticket to my event?
What should I bring to the event?
Are there ID or minimum age requirements to enter an event?
What is the refund policy?
Can I update my registration information?
Is my registration fee or ticket transferable?
What if there is someone at an event who I like, but I'm not set up on a date with?
I haven't received my confirmation email
I have another question about events
How does CitySwoon online dating work?
What is a paid membership?
Where can I manage my membership?
How can I switch off online dating?
I've answered someone's date question, what happens next?
I can't make a date that I've set up online, what do I do?
How can I block a member?
I have another question about CitySwoon online dating
What is a paid membership?
Where can I manage my membership?
How can I switch off online dating?
I've answered someone's date question, what happens next?
I can't make a date that I've set up online, what do I do?
How can I block a member?
I have another question about CitySwoon online dating