Privacy Policy

Our use of your information This privacy policy tells you how we use personal information collected at this website. Please read this privacy policy before using the website or submitting any personal information. By using the website, you are accepting the practices described in this privacy policy. This privacy policy is incorporated into and subject to the terms and conditions of CitySwoon. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on an ongoing, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the website to make sure that you understand how any personal information you provide will be used. Note: The privacy practices set forth in this privacy policy are for the websites CitySwoon.com.au and CitySwoon.com only. If you link to any other websites, please review the privacy policies posted at those websites.

Collection of Information When you register with CitySwoon, we may collect your name and contact details (such as an email address and telephone number), date of birth, home town and your gender and sexual preference and any other information which you may voluntarily provide to us. Your postal address, telephone number and email address are confidential and should not be posted in your public profile or you will be in breach of our terms and conditions. This personally identifiable information is used to create your user account and this is not accessible to other members.

Your public profile includes your description of yourself, your first name, photos, your likes, dislikes and other information. Other members can see only your public profile. This is to protect your privacy. As a matter of policy we do not disclose this information to any third party. However, please read the Distribution of Information section below for circumstance where your personally identifiable information may be used or disclosed.

If you do not provide us with all the information we request we may not be able to match you or otherwise deliver our services to you.

When signing up for an event using a credit card, you will be asked to provide additional financial information such as your credit card number, expiration date and billing address. We use encryption technology to protect your credit card information while in transit, via the Internet, to our third party payment providers servers. We do not store your credit card details.

We use your information for the following purposes 1. to respond to and deliver your requests for products, services or information; 2. to send you messages informing you about your scheduled upcoming events; 3. to improve products and services and better understand your needs, including through customer surveys; 4. to improve our websites and offerings based on the information and feedback we receive from you; 5. to increase your awareness of CitySwoon branded products and services; 6. to include you or people like you in advertising, digital marketing or promotional campaigns and to inform you of offers for products, services or events that we believe are of interest to you and which are offered by CitySwoon, its affiliates, related companies and partners; 7. if we become involved in a transaction to sell parts of our business or assets or merge with other businesses, as customer information may be part of such transactions, we may use or disclose this information to other parties involved in the transaction; and

Cookie/Tracking Technology Cityswoon is mindful of your privacy and we take the protection of your privacy very seriously. The website may use cookie and tracking technology. Cookie and other tracking technologies are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Third-party cookies are placed on your device, in compliance with GDPR in relevant jurisdictions, by our partners and service providers. For example, we use third-party cookies to measure user numbers on our website or to enable you to share content with others across social media platforms. Aggregate anonymous cookie and tracking information may be shared with third parties. This relates only to generic information and not personally identifiable information. Personally identifiable information will not be made public except under the special circumstances set out in this privacy policy.

Privacy queries If you have any questions or comments about our privacy policy you may contact us via the contact page on this website.

We reserve the right to make changes to this policy. This policy was last modified on the 21st May 2024